All Systems Operational
Uptime over the past 90 days. View historical uptime.
Authoring Service Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Classification Service Operational
90 days ago
100.0 % uptime
Today
Component Identifier Service (CIS) Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
99.99 % uptime
Today
Content Request Service (CRS) Operational
90 days ago
100.0 % uptime
Today
Daily Build Browser Operational
90 days ago
100.0 % uptime
Today
Identity Management Service Operational
90 days ago
100.0 % uptime
Today
International Mapping Service Operational
90 days ago
99.99 % uptime
Today
JIRA Operational
90 days ago
99.99 % uptime
Today
MEDdra Mapping Service Operational
90 days ago
100.0 % uptime
Today
Members Licensing and Distribution Service (MLDS) Operational
90 days ago
99.99 % uptime
Today
Norwegian Mapping Service Operational
90 days ago
100.0 % uptime
Today
Public SNOMED Browser Operational
90 days ago
100.0 % uptime
Today
Refset and Translation Service Operational
90 days ago
99.97 % uptime
Today
Release and Validation Service Operational
90 days ago
99.99 % uptime
Today
Training Authoring Service Operational
90 days ago
100.0 % uptime
Today
US Content Request Service Operational
90 days ago
100.0 % uptime
Today
United States Mapping Service Operational
90 days ago
100.0 % uptime
Today
Workflow Service Operational
90 days ago
100.0 % uptime
Today
Zoom Conferencing Service Operational
90 days ago
100.0 % uptime
Today
Test Service - PLEASE IGNORE ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 6, 2021
MEDdra Mapping Service Maintenance Alert
Completed - The maintenance has now been completed and tested and the service is now available again. Release notes detailing the fixes and/or improvements made in this version will be published shortly. Thank you for your patience while we continue to improve the service.
May 6, 14:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 14:30 UTC
Scheduled - This service will be undergoing planned maintenance from Thursday 06 May 2021, 14:30UTC until Thursday 06 May 2021, 15:00UTC. During this time the service will be unavailable.
May 6, 09:42 UTC
May 5, 2021
Training Authoring Service Maintenance Alert
Completed - The maintenance has now been completed and tested and the service is now available again. Release notes detailing the fixes and/or improvements made in this version will be published shortly. Thank you for your patience while we continue to improve the service.
May 5, 13:57 UTC
Verifying - The deployment process has completed and we are currently testing the service. This is expected to be completed in approximately 50 minutes.
May 5, 13:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 13:00 UTC
Scheduled - This service will be undergoing planned maintenance from Wednesday 05 May 2021, 13:00UTC until Wednesday 05 May 2021, 14:00UTC. During this time the service will be unavailable.
May 5, 12:29 UTC
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
International Mapping Service Maintenance Alert
Completed - The scheduled maintenance has been completed.
Apr 30, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 21:00 UTC
Scheduled - This service will be undergoing planned maintenance from Friday 30 April 2021, 21:00UTC until Friday 30 April 2021, 23:00UTC. During this time the service will be unavailable.
Apr 30, 07:50 UTC
Urgent Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Apr 30, 10:34 UTC
Update - RVF is now available, you may continue running authoring validations again.
Apr 30, 09:53 UTC
In progress - Please can users stop running any new Authoring Platform Validations until further notice so we can restart the validation service. This will be done a 09:30UTC and will only take 5-10mins. You can continue authoring as normal, there is no need to log out of the authoring platform.
Apr 30, 09:22 UTC
Scheduled - Over the next couple of hours we will be running some urgent preventative maintenance on the listed services. During this time these services may become unavailable for a very short period without warning while they are restarted. We apologise for any inconvenience but this work is needed to prevent these services failing unexpectedly due to a new database software update.
Apr 30, 09:13 UTC
Authoring Service Maintenance Alert
Completed - The scheduled maintenance has been completed.
Apr 30, 08:15 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 30, 08:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 07:56 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 30, 07:49 UTC
Scheduled - We need to urgently undertake some emergency maintenance in 10 minutes. Please can all users log out.
Apr 30, 07:47 UTC
Apr 29, 2021
Refset
Completed - The scheduled maintenance has been completed.
Apr 29, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 16:30 UTC
Scheduled - This service will be undergoing planned maintenance from Thursday 29 April 2021, 15:30UTC until Thursday 29 April 2021, 16:00UTC. During this time the service will be unavailable.
Apr 29, 15:13 UTC
Refset and Translation Service Unavailable
Postmortem - Read details
Apr 30, 09:26 UTC
Resolved - This incident has been resolved.
Apr 29, 15:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 15:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 29, 15:01 UTC
Investigating - We are currently investigating this issue.
Apr 29, 14:27 UTC
Apr 28, 2021
Release & Validation Service
Completed - The scheduled maintenance has been completed.
Apr 28, 16:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 15:55 UTC
Scheduled - This service will be undergoing emergency maintenance for approx. 30mins. Please do not start any new validations suring this time.
Apr 28, 15:52 UTC
Apr 27, 2021
Daily Builds not running
Resolved - The issue has been resolved and the Daily Builds are now showing up to date content again. Apologies for any inconvenience caused.
Apr 27, 11:22 UTC
Identified - We have identified that an issue in one of the extension builds is blocking the job from completing. The team is currently looking at a fix. We will continue to provide updates on progress.

The browser is still working but will not show any new updates since 24th April.
Apr 27, 09:35 UTC
Investigating - We have had reports of missing data in some daily builds. Any new promotions to your release mainlines since Sunday may not be appearing. We are investigating.
Apr 27, 09:10 UTC
Apr 26, 2021
Members Licensing and Distribution Service Maintenance Alert
Completed - The maintenance has now been completed and tested and the service is now available again. Release notes detailing the fixes and/or improvements made in this version will be published shortly. Thank you for your patience while we continue to improve the service.
Apr 26, 11:35 UTC
Verifying - The deployment process has completed and we are currently testing the service. This is expected to be completed in approximately 30 minutes.
Apr 26, 11:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 11:00 UTC
Scheduled - This service will be undergoing planned maintenance from Monday 26 April 2021, 11:00UTC until Monday 26 April 2021, 12:00UTC. During this time the service will be unavailable.
Apr 26, 09:42 UTC
Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021
Release and Validation Service Maintenance Alert
Completed - The scheduled maintenance has been completed.
Apr 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:02 UTC
Scheduled - This service will be undergoing planned maintenance from Thursday 22 April 2021, 08:00UTC until Thursday 22 April 2021, 09:00UTC. During this time the service will be unavailable.
Apr 21, 12:57 UTC
← Incident History Powered by Statuspage